123casino Terms & Conditions — Everything You Need to Know, Clearly Explained

1Introduction & Applicability

Welcome to 123casino. These Terms & Conditions ("Terms") apply to all services on the 123casino platform — including the website, mobile app, and any related services. By opening an account or using any service on 123casino, you are deemed to have accepted these Terms.

These terms and conditions are written in Bangla to ensure users in Bangladesh can understand them easily. If anything is unclear, contact 123casino customer support directly — they are happy to help in Bangla.

2Account Registration & Eligibility

To open an account at 123casino, you must meet the following requirements. Without fulfilling these conditions, registration cannot be completed and verification issues may arise later.

• You must be at least 18 years of age. Accounts found to belong to underage users will be closed at any time and the balance will not be refunded.
• Each person may register only one account. Any attempt to claim bonuses through multiple accounts will result in all associated accounts being closed.
• The name, address, and phone number provided at registration must be accurate and belong to you.
• During identity verification (KYC), you may be required to provide a copy of your National ID card or passport.
• Opening an account in someone else's name or using another person's details is strictly prohibited.

After registration, 123casino may request identity verification at any time. Withdrawals may be temporarily held until verification is complete.

3Deposit, Withdrawal & Payment Policy

123casino supports deposits and withdrawals via bKash, Nagad, and Rocket. Some important details about payments are outlined below.

• The minimum deposit amount is ৳200. The maximum limit may vary depending on your account type.
• You must use your registered mobile number when making a withdrawal. Funds will not be sent to any third-party number.
• Withdrawals must be processed through the same method used for the original deposit — exceptions require approval from customer support.
• Withdrawal requests are typically processed within 5–15 minutes. Larger amounts may require additional verification.
• Before claiming a bonus with deposited funds, make sure to read the terms on 123casino's bonus page.

4Betting Rules & Market Policy

There are general rules that apply to all bets placed in the Sports Betting and casino sections of 123casino. These rules apply to everyone.

• Once a bet is confirmed, it cannot be changed or cancelled — except where the cash-out feature is available.
• If a technical issue causes a discrepancy in a bet outcome, the decision of 123casino's management is final.
• Bets on matches that are cancelled or do not take place will be refunded.
• In a parlay bet, if any one selection is voided, it is removed and the remaining odds continue to apply.
• If a suspicious betting pattern is detected, 123casino may place a payment on hold pending investigation.
• Odds in live betting change continuously. The odds displayed at the moment a bet is placed are the ones that apply.

Each casino game has its own rules, detailed on the respective game page. All games use third-party certified RNG (Random Number Generator) technology, ensuring results are entirely random and free from manipulation.

5Bonuses & Promotional Offers

123casino regularly offers a variety of bonuses and promotions. Each offer has its own terms, which are clearly stated on the relevant offer page. Some general bonus policies are outlined below.

• The welcome bonus is for new members only — it cannot be claimed more than once by the same person.
• To withdraw bonus funds, you must meet the specified wagering requirements. These typically range from 20x to 40x.
• Once a bonus expires, any unused bonus funds will be automatically removed.
• Two bonuses cannot be active at the same time — to claim a new bonus, you must either complete the requirements of the current one or cancel it.
• Refund or cashback bonuses apply only to losses from bets placed with your own funds — bets made using other bonus funds do not count.

6Prohibited Activities

Certain activities are strictly prohibited on 123casino. Engaging in any of them may result in permanent account closure and forfeiture of your balance.

• Creating multiple accounts to claim bonuses, or operating accounts under different identities by the same person.
• Placing bets using bots, automated software, or any other automated method.
• Participating in match-fixing or any activity involving collusion to predetermine results.
• Accessing another person's account without authorization, or managing an account on behalf of a third party.
• Money laundering or conducting transactions using illegally obtained funds.
• Attempting to interfere with or exploit vulnerabilities in the platform's security systems.

7Account Suspension & Closure

123casino reserves the right to temporarily suspend or permanently close any account at any time, with or without reason. Common grounds for account closure include:

• Violating the Terms & Conditions or engaging in prohibited activities.
• Failing to verify your identity or providing false information.
• Account inactivity for an extended period (over 12 months).
• At the user's own request (self-exclusion).

Any real-money balance remaining at the time of account closure is generally refunded. However, if the account is closed due to a breach of terms, bonuses or suspected winnings may be forfeited.

Users may also suspend or permanently close their own account — for more details, visit the Responsible Gaming page.

8Limitation of Liability & Indemnity

123casino strives to deliver the best experience through its platform. However, there are certain limits to 123casino's liability.

• 123casino is not liable for any betting losses resulting from internet connectivity issues, device malfunctions, or third-party service failures.
• Service interruptions caused by natural disasters, war, or regulatory directives are beyond 123casino's control.
• If there are any errors in sports event results or statistical data, 123casino reserves the right to make corrections.

Sports betting always carries financial risk. 123casino is committed to responsible betting — reimbursing losses or providing compensation for lost funds is not within 123casino's obligations.

9Changes to Terms & Conditions

123casino reserves the right to update these Terms & Conditions at any time. For significant changes, registered users will be notified in advance via email or SMS. Continued use of the platform after any changes takes effect constitutes acceptance of the updated terms.

The latest version of the Terms & Conditions is always available on this page. The date of the most recent update is shown at the top of the page.

10Contact & Dispute Resolution

If you have any questions or concerns about the terms and conditions, please contact 123casino customer support.

• Email: support@123casino.asia
• Live Chat: Available at the bottom-left corner of any page on the platform
• Hours: 24/7, in Bangla

In the event of a dispute, the first step is to seek resolution through customer support. If unresolved, the dispute resolution process of 123casino's licensing authority will be followed.