Your Data Is Safe With Us

123casino Privacy Policy — How your data is protected

123casino is fully transparent about how your personal data is collected, stored, and used. This page explains in plain language where your data goes, how it is kept secure, and what rights you have.

Last Updated: January 2026  |  Applicable: Bangladesh
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Selling Data to Third Parties
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Security monitoring
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Response to Data Requests

1Introduction — Why This Policy Exists

When you use the 123casino platform, you share certain information with us. This Privacy Policy is here to explain exactly how that information is used, where it goes, and how much control you have over it.

123casino believes transparency is the foundation of trust. Your data is never sold to third parties without your consent — and this isn't just a promise. It's enforced through our technology and internal processes.

This Privacy Policy applies equally to the 123casino website and mobile app. By continuing to use the platform, you are considered to have accepted this policy.

2What Data We Collect

123casino collects two types of data — information you provide directly, and data generated automatically while you use the platform. See below for details.

Data Type Example When It's Collected
Identity Information Name, date of birth, NID number During registration & KYC verification
Contact information Mobile number, email address At Registration
Financial Information BKash/Nagad number, transaction history During Deposits & Withdrawals
Device information IP address, browser, operating system Automatic Each Session
Usage Data Games played, betting history Platform Usage Time
Cookie Information Preferences, session ID, ad tracking From first visit

To protect your account, 123casino never stores your password directly — only an encrypted hash is kept.

3How We Collect Data

123casino collects data in several ways. The main methods are:

  • Directly Provided: Information you submit through the registration form, KYC process, customer support, or promotional forms.
  • Automatically collected: As soon as you access the platform, device and session data is collected automatically via cookies, log files, and tracking technologies.
  • From Third Parties: Transaction confirmation data from payment providers (bKash, Nagad) and NID verification data from identity verification services.
  • Public Sources: In certain cases, information may be verified against public databases for fraud prevention purposes.

123casino will never ask for your password or PIN over the phone or by email. If anyone requests this information, it is a scam — please contact our support team immediately.

4Purpose of data use

123casino uses your data only for specific, defined purposes. It is not used for anything beyond those.

  • Account creation & identity verification — to confirm that you are who you say you are.
  • Payment processing — to securely handle deposits and withdrawals.
  • Customer Support — here to understand your issue and get it resolved quickly.
  • Fraud Prevention & Security — to detect and flag suspicious activity.
  • Legal & Regulatory Compliance — to meet licensing requirements and adhere to international financial regulations.
  • Platform Improvement — analyzing which features are used most to enhance your overall experience.
  • Personalized offers — to show you promotions relevant to your preferred games or betting style.
  • Marketing communications — to send you offers and news, if you have given your consent.

If you no longer wish to receive marketing emails or SMS, you can opt out anytime via "Notification Preferences" in your account settings. Please note that essential account-related messages will still be sent and cannot be disabled.

5Who your data is shared with

123casino never sells your data. However, limited information may be shared with trusted partners under specific circumstances.

  • Payment Providers: Only the information necessary to process transactions via bKash, Nagad, and Rocket is shared with those providers. They adhere to the same strict privacy standards as 123casino.
  • Identity Verification Service: Certified third-party services are used to verify NID documents as part of the KYC process.
  • Law Enforcement: 123casino is required to disclose information to courts or government authorities when legally compelled to do so by a valid legal order.
  • Game Provider: When playing third-party games, only the minimum necessary data (such as a session ID) is shared with the relevant game provider.
  • Business transfers: In the event of a change in ownership of 123casino, your data may be transferred to the new owner — though it will remain subject to the same privacy policy.

Outside of the cases listed above, your data is not shared with anyone. 123casino has no agreements to sell user data to advertisers or data brokers.

6Data storage & security measures

123casino has put in place multiple technical and organizational measures to keep your data secure. These aren't just policies on paper — they are actively monitored on a daily basis.

  • TLS/SSL encryption: All data transmitted between your browser or app and 123casino's servers is encrypted, keeping it safe from interception.
  • AES-256 Data Storage: Sensitive data stored on our servers is secured with industry-standard AES-256 encryption.
  • Two-Factor Authentication (2FA): OTP verification at login — even if your password is compromised, unauthorized access to your account remains extremely difficult.
  • Regular Security Audits: Third-party cybersecurity experts conduct comprehensive system audits at regular intervals.
  • Access Controls: 123casino staff can only access data required for their own role. No single employee has full access to the entire database.
  • Data Retention Policy: After account closure, data required to meet legal obligations is retained for up to 5 years, then permanently deleted.

No system on the internet is 100% secure — that's a fact. That said, 123casino applies the highest level of protection possible, and any users affected by a security breach will be notified promptly.

7Cookie Policy

Cookies are small text files stored in your browser. 123casino uses several types of cookies on its website.

  • Essential cookies: Used to maintain your login session and ensure platform security. These cookies cannot be disabled — doing so will prevent the platform from functioning properly.
  • Preference Cookies: To remember your language preferences, theme settings, and more — so you don't have to reconfigure them every time you visit.
  • Analytics Cookies: Which pages get the most traffic, and where users run into issues — this information is used to improve the platform.
  • Marketing cookies: To show you ads and offers relevant to your interests. You can disable these cookies at any time through your browser settings.

When you first visit the site, a cookie consent banner will appear. You can choose which cookies to allow or decline.

8Your Rights Over Your Data

You have certain important rights over your personal data, and 123casino respects all of them.

  • Right to Know: You may request details on what data 123casino has collected about you and how it is being used.
  • Right to Rectification: If any of your information is inaccurate, you may request that it be corrected.
  • Right to Erasure: Under certain circumstances, you may request that your data be deleted. However, where legal obligations exist, it may not be possible to erase all information.
  • Right to restrict processing: You may request that we restrict how your data is used for specific purposes.
  • Right to data portability: You may request a copy of your data in a machine-readable format.
  • Withdrawal of marketing communications: You may opt out of marketing emails or SMS messages at any time.

To exercise any of these rights, email us at support@123casino.asia. We typically respond within 72 hours.

9Children's Privacy

123casino strictly does not serve anyone under the age of 18. We never knowingly collect personal information from minors.

If a minor creates an account and this comes to our attention, the account will be closed immediately and any collected data will be deleted. If you believe your child has registered on 123casino, please contact our support team directly.

10Privacy Policy updates

123casino may update this Privacy Policy due to business needs or changes in applicable law. For significant changes, you will be notified in advance via your registered email or an in-app notification.

The "Last Updated" date at the top of the page will always reflect how current the policy is. Continuing to use the platform after any changes are made will be considered acceptance of the updated policy.

To stay updated on policy changes, keep "Policy Change Notifications" enabled in your account settings.

11Contact — Data Protection Officer

For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact 123casino's data protection team directly.

  • Email: support@123casino.asia (Subject: Privacy Request)
  • Live Chat: bottom-left of the platform, available 24 hours
  • Response Time: typically within 72 hours

To process your request accurately, we may need to verify your identity — simply to confirm that the request is coming from you.

How 123casino Protects Your Data

123casino safeguards your privacy on two fronts: technology and policy.

End-to-End Encryption

All data between your device and 123casino's servers is protected with TLS encryption. Look for the padlock icon in your browser's address bar for confirmation.

KYC Verification Process

Identity verification is purely for your protection — it prevents anyone else from opening an account or taking advantage of services in your name.

Your data is never sold

123casino never sells your data to third parties. We have no data-sharing agreements with advertisers or data brokers.

Regular Security Audits

Third-party cybersecurity experts conduct regular audits of 123casino's entire system, identifying and resolving vulnerabilities before they can be exploited.

Restricted Staff Access

Every 123casino staff member can only access the data relevant to their specific role. No single employee has access to the entire database.

Data retention policy

After account closure, any data beyond what is legally required is permanently deleted after a set period. No unnecessary data is retained.

Your Rights Over Your Data

You have full control over your personal data at 123casino.

Right to access

You can request details on what data we hold about you and why at any time. We will respond within 72 hours.

Right to Rectification

If any of your personal details — such as your name, address, or contact information — are incorrect, you can request a correction. Some details can also be updated directly from your account settings.

Right to Erasure

Upon account closure, you may request the deletion of all data that falls outside our legal retention obligations.

Right to Data Portability

You may request a copy of your personal data in a machine-readable format (JSON or CSV).

Right to withdraw from marketing

You can opt out of promotional emails and SMS at any time — through your account settings or the unsubscribe link in any email.

Right to Complain

If you are unhappy with how your data is being handled, you have the right to raise a complaint directly with 123casino or with the relevant regulatory authority.

Bet Responsibly

Your data is secure — enjoy 123casino with complete peace of mind

Satisfied with our Privacy Policy? Register at 123casino and claim your welcome bonus on Bangladesh's most secure betting platform.

Frequently Asked Questions

The minimum bet for Sports Betting at 123casino is just ৳10. Minimum stakes for casino games vary by game — most slots start from ৳5, while live tables typically start from ৳50. New users can start with small bets to get familiar with the platform, keeping the risk low. Each game or betting market displays its own minimum and maximum limits clearly in the game info bar.

123casino's promotions are typically updated 2–3 times a week. During major tournaments or festive seasons — such as the IPL, World Cup, or Eid — new offers may appear almost daily. To browse all active promotions, log in and head to the "Promotions" menu, where everything is listed in one place. To stay on top of new offers, enable push notifications or SMS alerts in your account settings. App users generally receive exclusive offers before web users.

123casino — Your Data Is Safe With Us

Have questions? Reach out via live chat. Register now and get started on 123casino's secure platform today.

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